HappySeeds Data Retention & Deletion Policy
Last Updated: August 3, 2026
1. Overview
HappySeeds ("HappySeeds," "we," "us," or "our") retains personal data and other data only for as long as necessary for the purposes described in the Privacy Policy and Terms of Service, or as required by applicable law. This Policy explains what we keep, for how long, and how it is deleted.
For Account and Service Data, HappySeeds generally acts as the controller, business, personal information processor or equivalent responsible party under applicable law. For content you upload or create (User Content), Community Template and Remix content, and data collected through your deployed applications from End Users (End-User Data), HappySeeds generally acts as a hosting, infrastructure, platform, processor/service-provider or entrusted-processing party at your direction, except where HappySeeds independently determines processing purposes for platform security, attribution, license administration, legal compliance or enforcement. You remain responsible for retention instructions, lawful bases, notices and End-User requests for your own applications.
This Policy should be read together with the Privacy Policy and Terms of Service. Where a specific contractual agreement sets different arrangements, that agreement controls for the relevant data to the extent consistent with applicable law.
2. Retention Schedule
| Data Category | What it includes | Default Retention | Deletion Trigger |
|---|---|---|---|
| Account and service data | Name, email, account identifiers, hashed passwords, authentication tokens or account security credentials, subscription and Credits records, invoices, transaction IDs, limited billing metadata, and support communications. Payment card details are processed by Stripe or other payment processors where applicable; HappySeeds does not intentionally store full payment card numbers or card security codes. |
Account lifetime; billing, tax, accounting and transaction records generally for 7 years from the date of the relevant transaction or for the period required by applicable tax, accounting, corporate recordkeeping or payment-dispute rules; support records for 24 months after resolution unless longer retention is needed. | Account deletion, expiry of applicable legal retention period, or completion of legal, billing, dispute, fraud, security or compliance review, whichever is later. |
| User Content | Prompts, AI outputs, uploaded documents and datasets, project files, generated code, Agent/workflow configurations and related project materials. | Account lifetime unless deleted earlier by you; after deletion instruction or account closure, deleted or de-identified from active systems within 30 days after any applicable 30-day export window, subject to backup cycles, legal holds and security or abuse-prevention exceptions. | Your deletion instruction, account closure after export window, or expiry of applicable backup/legal/security retention period. |
| End-User Data | Messages, form submissions, interaction logs and other data collected by your deployed User Applications from End Users. | Per your configuration or instructions; if no shorter configuration applies, retained while the relevant User Application or account remains active unless deleted earlier. | Your deletion instruction, account closure, or applicable End-User request handled by you as the responsible party. Where HappySeeds acts as processor, service provider or entrusted-processing party, you are responsible for verifying the request and instructing us; HappySeeds may assist where required by law or contract. |
| Platform logs and security data | IP addresses, timestamps, device/browser data, usage metrics, diagnostic logs, error logs, security logs and abuse-prevention signals. | Routine platform, diagnostic and error logs are retained for up to 90 days. Security, fraud-prevention, abuse-prevention and audit logs are retained for up to 12 months, unless longer retention is needed for an active investigation, dispute, legal hold, sanctions/export-control compliance, security incident or other legal obligation. Aggregated or de-identified operational metrics may be retained for longer where individuals are no longer reasonably identifiable. | Automatic deletion or de-identification at the end of the applicable retention period, subject to active investigations, disputes, legal holds or compliance obligations. |
| Community Template and Remix data | Published template content, contributor display information, Project Source Notices, publication settings, template identifiers, Remix lineage and related metadata. | While the Community Template or associated Remixed Projects remain available; limited source-attribution, Project Source Notice, and Remix-lineage records may be retained longer where necessary to document the applicable license, protect rights, resolve disputes, enforce the Terms of Service, or comply with law. | Removing a Community Template, disabling Remix, or deleting your account may stop future access to the original template and prevent new Remix activity where technically supported. These actions do not delete lawfully created Remixed Projects, remove required Project Source Notices, or require HappySeeds to withdraw prior marketing materials. HappySeeds will stop featuring the template in new marketing materials within a reasonable period. |
3. Deletion and Disposal
Deletion. Data is deleted or de-identified from active production systems. Residual copies in encrypted or access-restricted backups are overwritten on the normal backup cycle, typically within 30–90 days, unless a legal hold, security investigation or compliance obligation requires longer retention.
Community Template removal. Removing a Community Template, disabling Remix, or deleting your account may stop future access to the original Community Template, but those actions will not retroactively delete Remixed Projects lawfully created before removal, remove Project Source Notices that must be retained under the Terms of Service or applicable law, or require HappySeeds to recall, modify, or delete marketing materials featuring the templates that were published before removal. HappySeeds will stop featuring the template in new marketing materials within a reasonable period after removal. HappySeeds may retain limited source-attribution and Remix-lineage records where necessary to document the applicable license, protect rights, resolve disputes, or comply with law.
Anonymization. Where aggregate or statistical information is retained for analytics, reliability or security purposes after the retention period, it is anonymized or aggregated using measures designed so that individuals are no longer reasonably identifiable.
Irreversibility confirmation. Deletion of a project, application or account requires an explicit confirmation step in the interface with a permanent-action warning where technically available. HappySeeds will issue a written deletion confirmation on request where required by law or reasonably available.
4. Legal Holds and Exceptions
We may retain data beyond the periods above where necessary to comply with legal obligations, respond to lawful authority requests, establish or defend legal claims, resolve billing or payment disputes, enforce our Terms of Service, protect security, prevent fraud or abuse, comply with sanctions/export-control obligations, or preserve service integrity. Data retained under an exception is access-restricted and deleted or de-identified once the basis for retention no longer applies.
5. Your Deletion Rights
You may delete projects, files, Agents and conversation records, and may remove a Community Template or disable Remix at any time through the Service, subject to technical availability, legal holds and security or abuse-prevention exceptions. To delete your account, use the account-deletion flow. Depending on your jurisdiction, you may also have a statutory right to request erasure of personal data we hold about you as controller or equivalent responsible party; submit such requests to [email protected]. If your request relates to End-User Data processed through a User Application, you should contact the operator of that User Application, and we may assist the operator where required by law or contract. We will respond within the timeframe required by applicable law and will inform you of any exemptions that apply.
6. Changes and Contact
We may update this Policy to reflect changes in our systems, services, or legal requirements. We will revise the effective date and, for material changes, provide notice through the Service.
- Privacy / Data requests: [email protected]
- Website: HappySeeds.ai
- EU representative: If required by applicable law, representative details will be made available here soon.