This FAQ page collects short answers about common HappySeeds questions across workspace behavior, account setup, and billing.
The public page changes after you publish. If Preview looks right but the live URL is outdated, open Deploy and publish again.
Share the published URL. Preview URLs expire after 30 minutes, so they are only useful for quick checks. Do not send the workspace URL or a local preview URL for anything important.
Use Templates when you want a faster starting structure. Use Projects when you already have a draft that is close to your current goal.
Send a narrower follow-up. Say what to keep and what to change, then review the result in Preview.
Open the workspace and use App. Review Brand & SEO and Preview Image before publishing.
It controls whether the project is easier for others to discover and reuse. Leave it off for private or unfinished work.
Use Plans & Credits for your allowance and credit balance. Use Billing for orders and payment state.
No. Use the live pricing screen for exact prices, features, and credit tiers.
The current FAQ states that prices are shown in USD.
Yes. Current pricing and FAQ copy state that subscriptions renew automatically until cancelled.
Open HappySeeds, click your account avatar, go to Billing or subscription management, choose the cancellation option, and confirm in the pop-up window. Cancellation stops future renewals, but your current subscription remains active until the end of the billing period.
Open HappySeeds, click your account avatar, go to Billing, find the order marked pending, click Cancel, then click Cancel Order in the confirmation pop-up. Use Pay Now instead if you want to finish the same checkout.
Receipts are sent to your registered email. For formal invoices, contact [email protected].
Some refund cases may be supported, but eligibility depends on the specific policy and circumstances. For the exact rules, exceptions, and request process, review the Refund Policy.
Open HappySeeds, click your account avatar, go to Security, scroll to Danger zone, type your registered email to confirm, then click Delete Your Account. In the confirmation pop-up, click Delete to finish. This will permanently delete your account and all associated data, including projects and deployments. Once your account is deleted, it cannot be recovered. For what we keep, how long we keep it, and your deletion rights, see the Data Retention & Deletion Policy.
